State Farm® Insurance Agent Dwight E V Jones
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Samantha Krist
January 14, 2025
"I recently called yesterday and spoke with DeAnn, after struggling for months with a previous auto insurance company, she was able to provide me an excellent quote that I couldn’t pass up. Her knowledge and expertise is amazing. I’m thankful for her and the information she was able to provide me after asking 20 questions. Thank you Dee!!!"
By Faith Stores
December 27, 2024
"Happy Holidays. Always a pleasure doing business with Mr Dwight Jones State Farm office. Very professional and always handle my questions and claims in a timely manner. I was referred to his company 3 years and have been completely satisfied."
Daniel Wright
December 27, 2024
"DO NOT USE STATE FARM – THEY WILL SCREW YOU OVER I’m beyond disgusted with how State Farm treats its customers, especially Pam at my local branch. After being approved for coverage, they dropped me out of nowhere, claiming I was “ineligible” because of two minor incidents: a fender bender and sliding into a snow drift. These are minor, everyday accidents that happen to countless drivers—nothing egregious or reckless. But apparently, with State Farm, even the smallest mishap is enough for them to drop you like you’re nothing. To make matters worse, they also dropped my wife—someone with a spotless driving record—without any reason at all. She has been a loyal customer of State Farm for years, paying them faithfully and never having an issue. And what’s her reward? Canceled coverage, no explanation, no call, no warning. State Farm pretends to be a company that has your back, but the reality is they’ll take your money, give you a false sense of security, and then throw you to the curb when you need them. They do not value loyalty, they don’t care about their customers, and they’ll screw you over the moment they feel like it. Pam Dillards / underwriting lack of professionalism and empathy is just the icing on the cake. If you’re looking for a reliable insurance company that will actually work with you when life happens, stay far away from State Farm. They’ve shown me that they only care about lining their pockets, not supporting their customers. Situations like this are why people in Michigan choose to drive uninsured. With insurance companies like State Farm treating people so poorly, it’s easy to see why. Don’t waste your time or your money with them—because the second you actually need coverage, they’ll leave you high and dry. Zero stars if I could. Stay away."
Dwight Jones
October 28, 2024
"Easy access"
Carltin Jones
October 25, 2024
"Dwight Jones State Farm does an excellent job and has been servicing four generations of my family. There is no one more we trust to help us with any insurance needs."
Paul Clark
October 17, 2024
"Fantastic agents, DEE WOZNIAK & DWIGHT E V JONES, were very personable. They made my wife & I very comfortable & the results proved their concerns regarding our needs. I would definitely recommend them to anyone looking for quality service."
mercedes brown
October 9, 2024
"Pamela was great helping me out when I came to your office; she called me at home and told me my paper work was here.She did all I asked for and more and is a very good asset to your company!"
Julie Carter
September 30, 2024
"I highly recommend working with Dwight Jones and his team!! Dwight has been my agent for over 25 years and his expertise is unmatched. His team is extremely knowledgeable and always helps me get the lowest price possible."
Paul Marshall
September 11, 2024
"As a long term customer I have had excellent customer service for the last 40 years. They take great care of me! And I love the staff, they are phenomenal."
Best Consulred
September 11, 2024
"I am extremely disappointed with State Farm. I have been insured with them since the beginning of the year, paying $103 per month for my car insurance and an additional $12 per month for my home insurance. However, instead of seeing a decrease in my premiums as expected, my situation has worsened. After six months, I was sent a device to install in my car, followed by a $23 bill threatening to terminate my insurance if I did not pay the additional fees. A month later, I received an invoice for $193 with no explanation and yet another device. This lack of transparency and unexpected charges are unacceptable. I do not recommend State Farm based on my recent experience."
Jonell Sears
August 14, 2024
"I've been dealing with State Farm (Dwight Jones ) for over 30 years and would not trade him for anything. State Farms is the best!!!!!"
Linda Lazar
July 23, 2024
"We wanted to add a Homeowners Policy to our car policy to get a good discount. We also liked State Farm’s Service.. DeeAnn Wozniak was excellent in shaping our new policy according to our needs and working with us and following through every step of the way. I highly recommend DeeAnn and Dwight Jones State Farm for great pricing and excellent service!"
Yvette Branch (SSBranch Consulting)
March 13, 2024
"The service I received was amazing. I had a complex situation that was handled very professionally. As well, they were very patient with changes to my situation. It was a pleasure working with you. I’ll send all my friends and family your way"
djamila ham
February 29, 2024
"Dee is a professional and helped us as much as possible. It was a pleasure to work with them. Good job Dee W 👍"
Matt Buckley
February 28, 2024
"Personal service. Customer for life."
Aaron F
December 14, 2023
"Great company and Great people. This agency is professional and experienced. I appreciate the professionalism and knowing State Farm is behind them gives me confidence. Thanks Dwight and to your whole team. FYI I’m not gonna get my homeowners insurance at Costco or with a random generator bargain internet “marketplace”. Those guys can’t pay claims because they spend all their money on Llamas and Geckos."
Loulou Dietrich
October 18, 2023
"This is the most unprofessional agent, they charge you whatever they want. Take your money whenever. Don’t know any of your information is correct. They want to fight with you about your problems. Just really unprofessional."
"Sorry to hear about your experience. I tried to look for you in our system but wasn't able to find your account. We do our best to provide the best customer service possible. Give the office a call if you need our assistance. "
Mary Wilson
October 18, 2023
"Not knocking State Farm but this is not the office to go through. They don’t say what they’re going to do and argue instead of solving an issue. Been on the phone for 2 hours trying to resolve all the things they messed up. I could go on but all I can say is they’re not trustworthy!"
"Sorry you didn't have a better experience and that we weren't able to better assist you. Please reach out if there is anything we can do to create a better second experience."
Willie Rutherford
June 20, 2023
"Great black owned business"
"Thanks for the 5 stars Willie! Always a pleasure working with you!"
Todd Baker
April 13, 2023
"Got overcharged and still waiting for a refund almost 3 week now and still waiting they said I would get it back in 3to 7 days what a joke"
"Sorry to hear about your experience. Please give our office a call so we may clear up this matter. Thanks"
Jaquenta Williams
January 13, 2023
"Easy place to find. Front door parking. The staff there are very helpful and very polite. Definitely recommend."
Patricia Miller
October 19, 2022
"I was introduced to Mr. Dwight Jones by a mutual friend. Boy was I Glad! His Assistant, Mrs. Keturah, was a GOD-Sent! She was so patient with me. She explained everything in terms that I could understand. She told me different options to select from. Went through this process completely. Throughout this call, she displayed professionalism. I appreciated patient with me and her tone. I would definitely recommend Dwight Jones Agency for all your Insurance needs! Thanks, Mrs. Keturah! Ms. Pat Miller"
Jennifer Bubert
September 10, 2022
"Very friendly and professional people here. Got me a better deal than progressive even after almost 2 years with them."
Zhoe Brogan
September 9, 2022
"Can't say enough good things about this agency!"
Kwame Waters
December 17, 2021
"Personable staff. Good value and clear explanation of offered insurances"