State Farm® Insurance Agent Dwight E V Jones

"Great service always, all their agents are amazing and quick to make sure changes get completed in a timely manner. They always follow up with you and make sure you understand all of your policies and why things are the way they are. Thanks for everything! #loyalcustomer"

"I recently called yesterday and spoke with DeAnn, after struggling for months with a previous auto insurance company, she was able to provide me an excellent quote that I couldn’t pass up. Her knowledge and expertise is amazing. I’m thankful for her and the information she was able to provide me after asking 20 questions. Thank you Dee!!!"

"Happy Holidays. Always a pleasure doing business with Mr Dwight Jones State Farm office. Very professional and always handle my questions and claims in a timely manner. I was referred to his company 3 years and have been completely satisfied."

"DO NOT USE STATE FARM – THEY WILL SCREW YOU OVER I’m beyond disgusted with how State Farm treats its customers, especially Pam at my local branch. After being approved for coverage, they dropped me out of nowhere, claiming I was “ineligible” because of two minor incidents: a fender bender and sliding into a snow drift. These are minor, everyday accidents that happen to countless drivers—nothing egregious or reckless. But apparently, with State Farm, even the smallest mishap is enough for them to drop you like you’re nothing. To make matters worse, they also dropped my wife—someone with a spotless driving record—without any reason at all. She has been a loyal customer of State Farm for years, paying them faithfully and never having an issue. And what’s her reward? Canceled coverage, no explanation, no call, no warning. State Farm pretends to be a company that has your back, but the reality is they’ll take your money, give you a false sense of security, and then throw you to the curb when you need them. They do not value loyalty, they don’t care about their customers, and they’ll screw you over the moment they feel like it. Pam Dillards / underwriting lack of professionalism and empathy is just the icing on the cake. If you’re looking for a reliable insurance company that will actually work with you when life happens, stay far away from State Farm. They’ve shown me that they only care about lining their pockets, not supporting their customers. Situations like this are why people in Michigan choose to drive uninsured. With insurance companies like State Farm treating people so poorly, it’s easy to see why. Don’t waste your time or your money with them—because the second you actually need coverage, they’ll leave you high and dry. Zero stars if I could. Stay away."

"Easy access"

"Dwight Jones State Farm does an excellent job and has been servicing four generations of my family. There is no one more we trust to help us with any insurance needs."

"Fantastic agents, DEE WOZNIAK & DWIGHT E V JONES, were very personable. They made my wife & I very comfortable & the results proved their concerns regarding our needs. I would definitely recommend them to anyone looking for quality service."

"Pamela was great helping me out when I came to your office; she called me at home and told me my paper work was here.She did all I asked for and more and is a very good asset to your company!"

"I highly recommend working with Dwight Jones and his team!! Dwight has been my agent for over 25 years and his expertise is unmatched. His team is extremely knowledgeable and always helps me get the lowest price possible."

"As a long term customer I have had excellent customer service for the last 40 years. They take great care of me! And I love the staff, they are phenomenal."

"I am extremely disappointed with State Farm. I have been insured with them since the beginning of the year, paying $103 per month for my car insurance and an additional $12 per month for my home insurance. However, instead of seeing a decrease in my premiums as expected, my situation has worsened. After six months, I was sent a device to install in my car, followed by a $23 bill threatening to terminate my insurance if I did not pay the additional fees. A month later, I received an invoice for $193 with no explanation and yet another device. This lack of transparency and unexpected charges are unacceptable. I do not recommend State Farm based on my recent experience."

"I've been dealing with State Farm (Dwight Jones ) for over 30 years and would not trade him for anything. State Farms is the best!!!!!"

"We wanted to add a Homeowners Policy to our car policy to get a good discount. We also liked State Farm’s Service.. DeeAnn Wozniak was excellent in shaping our new policy according to our needs and working with us and following through every step of the way. I highly recommend DeeAnn and Dwight Jones State Farm for great pricing and excellent service!"

"The service I received was amazing. I had a complex situation that was handled very professionally. As well, they were very patient with changes to my situation. It was a pleasure working with you. I’ll send all my friends and family your way"

"Dee is a professional and helped us as much as possible. It was a pleasure to work with them. Good job Dee W 👍"

"Personal service. Customer for life."

"Great company and Great people. This agency is professional and experienced. I appreciate the professionalism and knowing State Farm is behind them gives me confidence. Thanks Dwight and to your whole team. FYI I’m not gonna get my homeowners insurance at Costco or with a random generator bargain internet “marketplace”. Those guys can’t pay claims because they spend all their money on Llamas and Geckos."

"This is the most unprofessional agent, they charge you whatever they want. Take your money whenever. Don’t know any of your information is correct. They want to fight with you about your problems. Just really unprofessional."

"Not knocking State Farm but this is not the office to go through. They don’t say what they’re going to do and argue instead of solving an issue. Been on the phone for 2 hours trying to resolve all the things they messed up. I could go on but all I can say is they’re not trustworthy!"

"Great black owned business"

"Got overcharged and still waiting for a refund almost 3 week now and still waiting they said I would get it back in 3to 7 days what a joke"

"Easy place to find. Front door parking. The staff there are very helpful and very polite. Definitely recommend."

"I was introduced to Mr. Dwight Jones by a mutual friend. Boy was I Glad! His Assistant, Mrs. Keturah, was a GOD-Sent! She was so patient with me. She explained everything in terms that I could understand. She told me different options to select from. Went through this process completely. Throughout this call, she displayed professionalism. I appreciated patient with me and her tone. I would definitely recommend Dwight Jones Agency for all your Insurance needs! Thanks, Mrs. Keturah! Ms. Pat Miller"

"Very friendly and professional people here. Got me a better deal than progressive even after almost 2 years with them."

"Can't say enough good things about this agency!"